“Hospitality Hygiene & Safety Training” is a fully online program developed by Ecole hôtelière de Lausanne (EHL) Faculty, the world’s 1st Hospitality School. The aim of this course –which is in line with the Swiss competency framework – is to train staff of hospitality businesses for the new challenges posed by COVID-19 and other viruses/diseases.

In this course, learners will learn aspects of hygiene, from uniform discipline to the general safety standards such as HACCP. It is adapted to the new challenges based on the impacts of COVID-19 and other viruses/diseases, providing clients and operators with a trustworthy solution to navigate this new environment. The course offers a set of 14 online lessons complete with instructor led video material, handouts and tests. The successful completion of the course leads to a personalized certificate issued by VET by EHL.

Duration: 14 hours (the course must have been completed within 45 days)

Language: English

Certificate: VET by EHL

Cost: 110€/person

• Hotel, Restaurant and other hospitality staff in operational roles including front-desk, housekeeping, kitchen and F&B service.
• Hotel, Restaurant and hospitality supervisors wishing to coach their staff on hygiene and safety best practices.

The course consists of 14 chapters that cover the latest standards and practices in hygiene and safety issues:

1. Basics of Hygiene
2. Personal & Professional Hygiene - new normal good practices
3. Personal & Professional Hygiene in Rooms Operations
4. Personal & Professional Hygiene in F&B Operations
5. Occupational Health & Safety Best Practices
6. Causes, Symptoms & Remedies for hygiene issues
7. Introduction to HACCP method
8. Safety at work
9. Slips, Trips & Falls
10. Safety Aids & Tools in case of Fire
11. Causes of Fires & Benefits of a Fire Drill
12. Ways to handle food allergies
13. The Importance of Documentation & Checklists
14. Ways to Handle Guest’s Food poisoning & Alcohol Intoxication